Robust

We will meet the highest standards. All our work should be based on the best available evidence. We will strive for the best possible results.

Honest

We will be open and transparent. We will celebrate achievements, and learn from failures. We will contribute to the building of an evidence base by undertaking and sharing thorough examination of our own interventions.

Committed

We exist for our service-users, and the wider public benefit. The needs and wishes of our service-users, and wider social benefit, will be the most important guides to the development of our services.

Sustained

We know that ongoing support, from service providers, peers, communities and society, is as important to recovery from substance misuse as any initial treatment or intervention. We will endeavour to ensure this is in place for all our service-users.

Supportive

We will support our staff and volunteers by the provision of excellent management, training and opportunities. We will encourage creativity, foster talent, and listen to and respect the needs and opinions of all those who work for us.

Respectful

We will appreciate and learn from the diverse experience, knowledge and cultures of the people we work with, emphasising the needs and potential of the most disadvantaged. We will tackle discrimination and prejudice wherever we find it.